What is a service: a characteristic of the concept

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What is a service: a characteristic of the concept
What is a service: a characteristic of the concept

Video: What is a service: a characteristic of the concept

Video: What is a service: a characteristic of the concept
Video: What is Service marketing? Characteristics and Types of Service Marketing. 2024, May
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Probably, it is not necessary to explain that we encounter the concept of service (service department) almost every day and everywhere. Now we will consider the meaning of the word "service" in general terms. At the same time, let's try to analyze the main situations in everyday life, where this concept occurs most often.

Etymology of the concept: what is a service

Based on the basic interpretations offered by modern dictionaries, almost all of them claim that this word comes from the Latin service, servio and servus, which mean “service”, “serve”, “serve”, “served”, "obliged", etc.

what is a service
what is a service

True, today the answer to the question of what a service is is usually more associated with the English version of the word service, which literally translates as “service”. By the way, this concept came to Slavic languages relatively recently. Now we can give some areas where the concept occurs most often.

Where does the concept of "service" occur in everyday life

As a rule, most people associate the answer to the question of what a service is with the service industry or some kind of service. For example, this concept is often usedto the hotel or restaurant business, car service, etc.

the meaning of the word service
the meaning of the word service

Somewhat less often, but also quite broadly, the answer to the question of what a service is can also be applied to specialized technical services that service any equipment after it has been sold to a client.

In principle, you don't need to go far. It is enough to consider any purchase of such a plan. After all, it is no secret that when making a trade transaction, the client is given the right to contact the customer service during the warranty and post-warranty period, if some unforeseen breakdown suddenly occurs. It turns out that the manufacturer or seller, as it were, offers a range of services in advance to correct problems with technical devices (which may arise in the future) even before they appear.

Service in computer technology

No less often the concept of "service" is found in the computer world. It is clear that, for example, in the same "OSes" of Windows (or any other) there are special service programs and applets, the execution of which is aimed at servicing the entire system as a whole to prevent or eliminate malfunctions.

service is
service is

This also includes the concept of web services that provide any services on the Internet using specialized programs. Take, for example, the services of Internet providers, e-commerce in the form of online stores with a delivery service, the development of websites and Internet applications, etc.

Conclusion

Although these are only the main, so to speak, key points related to the interpretation of the concept, these examples show that a service is a kind of service system in order to provide more comfortable use of any services, equipment, etc..

Of course, in a broader sense, any service can be called a service. Let's say they brought you coffee in a restaurant within a minimum period of time after ordering, and in addition to it, chocolate or cookies. Naturally, you immediately exclaim: “This is service!” Actually, the very concept of "service" implies some actions aimed at satisfying not only the wishes of the client, but often his expectations, which may not even be included in the main range of services.

However, examples of service can be found in almost all spheres of human life at almost every step. However, the original interpretation remains unchanged. At the same time, even the slightest manifestations of such activity can be called a service, as, say, it was described in the example above.

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